Net-Clash | Professional Car Service in Abu Dhabi

At Net-Clash, we respect your privacy and want you to feel safe when using our website or contacting us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have.

By using this website or reaching out to us, you agree to this Privacy Policy.

2. What Information We Collect

We only collect information necessary to provide our automotive services and support.

We may collect:

Contact details: your name, phone number, and email when you contact us or fill out forms.
Vehicle information: car model, year, license plate, and details about the issue or service request.
Messages: any information you choose to share regarding repairs, maintenance, or appointments.
Technical data: your IP address, device type, browser, pages visited, and general website usage data.
Social media interactions: if you contact us through platforms like Instagram or Facebook.

We do not collect sensitive data unless you choose to share it (e.g., accessibility needs). If you do, we use it only to provide proper service.

3. How We Use Your Information

We use your personal data for simple and clear reasons:

To reply to your inquiries and schedule service appointments.
To provide accurate quotes and service details.
To improve our website and customer experience.
To send updates about your vehicle, service status, or confirmations.
To ensure the security and proper functioning of our website.

We never sell your data.

We never share your data for advertising lists or external marketing.

4. Cookies & Website Tools

Our website may use cookies to function properly and help us understand how visitors use it.

Cookies help us:

Remember basic preferences (such as language or settings).
Measure website traffic and performance.
Improve loading speed and security.

You can disable cookies in your browser settings, but some features might not work correctly.

5. When We Share Your Data

We only share your data when necessary and safe:

With trusted service providers who help us operate our website, email system, or hosting. They are required to protect your data.
When required by UAE law or official authorities.

We never share your data for third-party marketing purposes.

6. Data Storage & Security

We take reasonable steps to protect your information:

We limit access only to staff who need it to provide service.
We use secure hosting and encrypted communication when possible.
We retain data only as long as necessary to provide our services.
When no longer needed, data is safely deleted or anonymized.

7. Your Rights

As a customer in the UAE, you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where legally possible.
Limit or object to certain uses of your data.
Withdraw consent when processing is based on your permission.

To request any of these rights, contact us at: info@net-clash.com

8. Links to Other Websites

Our website may include links to external platforms such as Instagram or Facebook. We are not responsible for how those sites collect or use your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy to keep it accurate and clear.

When changes are made, the "Last updated" date at the top of this page will be revised.

If you have questions about this policy or your personal data, feel free to contact us anytime.